Quality Care: All Resources
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The purpose of this report is to inform the development of a comprehensive framework for assessing and publicly reporting the quality of work environments in Ontario's healthcare organizations.
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RNAO strongly supports the development of hospitals utilizing a patient/client centred care model, where Ontarians have access to continuity of care and continuity of caregiver from a primary nurse. RNAO also strongly endorses strengthening inter-professional care so all health disciplines work closely to support high quality patient care in all health care settings.
Adhering to the appropriate skill mix and nursing model of care delivery is paramount to optimize patient, staff and organizational outcomes.
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Commentary on two lead papers that examine what makes the health workplace healthier, one from the perspective of workers, and the other from the prospective of patients.
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Show description [+]This initial report is intended to provide a snapshot of the current state of public health in Ontario. Over time, with the continued involvement of public health professionals in the sector, different indicators will need to be identified and developed. There is significant expertise related to performance management already available within our sector, and within the health care sector, and we will be relying on these resources to assist in developing the tools and processes required to operate a useful, efficient and effective performance management system at the provincial level.
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Show description [+]This document explains what “risk” and “risk management” mean, describes how risks can be identified and managed, and provides guidance for boards on how to carry out their oversight responsibilities.There are three sections:
- Risk Context and Policy
- Managing Risk
- Monitoring and Learning
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