The Ontario Hospital Association (OHA), its Governance Centre of Excellence (GCE), and Health Quality Ontario (HQO) are pleased to present the Quality and Patient Safety Governance Toolkit, an online resource for hospital boards in Ontario. This unique resource is designed as a set of practical templates and tools organized into these five sections:
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3.0 Board-Management Working Relationships that Support Quality Improvement |
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5.0 Ensuring Strong and Effective Relationships with Physicians and Clinical Leadership |
The templates combine new legislative requirements specific to Ontario hospital governance, with leading and emerging practices from Ontario and other jurisdictions. Organizations are encouraged to adapt and customize these templates to meet their unique needs.
While quality can be defined in a number of ways, for the purposes of this toolkit, quality is defined as “doing the right thing, at the right time, in the right way, for the right person – and having the best possible results.” (Agency for Healthcare Research and Quality, supported by the OHA and HQO).